The Journal of Science Policy and Research Management
Online ISSN : 2432-7123
Print ISSN : 0914-7020
A Value Co-creation Model for Japanese Creative Services : Enhancement and classification of the value co-creation model based on tacit knowledge utilization(<SPECIAL REPORT>NEW TRENDS IN SERVICE INNOVATION)
Yoshinori HARAHiroki OKA
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2014 Volume 28 Issue 3_4 Pages 254-261

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Abstract
In this paper, we aim to classify various aspects of the value co-creation model, in particular, based on the high-context Japanese creative services. In addition to the existing work applying for the explicit value creation process and the explicit needs, we enhance the model to include the information utilization processes with tacit knowledge. Introducing the value co-creation processes such as "Omonpakari", "Mitate", and "Suriawase", gives us the insights reducing the commoditization of values. Enhancement of the model contributes to developing the value creation framework that contains both sustainability and scalability towards a new way of service globalization.
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2014 Japan Society for Research Policy and Innovation Management
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