Against the backdrop of a chronic shortage of IT talent in Japan, medium-sized organizations are required to come up with ways to advance digital transformation (DX) with limited personnel. This study aims to evaluate a project in which a system development novice, within a medium-sized organization known as Mutsuzawa SWT, undertook reskilling with organizational support and developed a Facility Management (FM) support system utilizing 3D models. The evaluation compared the system’s size, construction period, man-hours, quality, and cost against the average values from JUAS statistical surveys. The results showed that the construction period was about three months longer than the standard, with the construction period ratio and man-hour ratio in the requirement definition phase being significantly higher. However, it was revealed that it is possible to develop a system of satisfactory quality to users at an average cost, including the cost of reskilling. From these findings, it is suggested that even novice, with the support of experienced individuals, can develop a useful system at an average cost, although the project timeline may be longer compared to the standard.
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