Abstract
The RICOH group, a leading green company for many years, has been active in promoting a reuse/recycle copy machine that can be collected from customers when it has reached the end of its life. Adding to the efficiency of the product, the company utilizes IoT technologies to monitor each machine and its operation―installation, repair, removal, dismantling and collection. A maintenance history for the entire lifecycle of the machine is also recorded. This data enables an accurate forecast about when the machine is ready to be returned, diagnoses condition of collected machines, and allows for efficient storage planning; all of which lead to stability for production and supply of the recycled machine. This step-by-step report depicts the positive impact this can bring to the entire process.