This paper introduces Robotic Communication Terminals as a mobility support system for elderly and disabled people that assists for their impaired ability of recognition, actuation, and information access. It consists of two types of subsystems. One is the "environment-embedded system, " which is fixed in the real-world, for example, on walkways, in shopping malls, and at stations. The other is the "mobile system, " which accompanies the user. These subsystems communicate with each other, and connect the real-world, computer networks and users to provide comfortable means of promoting mobility and freedom.